Privacy Policy

PRIVACY STATEMENT

--

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): Where we have a legal basis, we may send emails about our store, new products, and other updates (see our “Marketing Preferences” section for more information).

Text marketing (if applicable): We may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. The website uses webhooks and cookies (with your consent) to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS (see our “Marketing Preferences” section for more information).  

SECTION 2 - MARKETING PREFERENCES

We would like to send you information about products and services of ours that we think you might like. We may send you direct marketing communications, product information and promotional offers:

  • If you have consented to receiving such communications from us

  • If we have an existing business relationship with you and can rely on your implied consent

  • If you are from a country where the laws permit us to send you such communications based on our legitimate interests, 

  • if you have bought a product or service from us, and have not opted out of receiving communications from us (for example the EEA or UK)

  • If you are from a country where the laws permit us to send you such communications

The marketing communications we send will be in relation to our own products or services, your personal data will not be used for third-party direct marketing unless separate explicit consent has been collected for that or you are from a country where the laws permit such processing.

You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us at any time:

  • You can unsubscribe by using the unsubscribe directions or link included in marketing communication from us; or

  • You may withdraw your consent by contacting us by e-mail at info@madebymary.com or mailing us at:
    Made By Mary
    753 W. Honda Park Dr. Bluffdale, UT 84065

Customers located in certain regions, such as the EEA and UK, also have the right to object to their personal data being processed for direct marketing purposes at any time. If you would like to object you can contact us by e-mail at info@madebymary.com.

We will process all requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms))) or Privacy Statement (https://www.shopify.com/legal/privacy)..).)

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Text messaging originator opt-in data and consent will not be shared with any third parties.

Third Party Pixels and Cookies:

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/"

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
The website, www.madebymary.com/ uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - REWARDS CLUB & LOYALTY PROGRAM

Eligibility and Age Requirement

Membership in the Made by Mary Rewards Club (“Rewards Program”) is open to individuals aged 18 and older. By joining the Rewards Program, you confirm that you meet these eligibility requirements

Information We Collect for Rewards Club

When you join the Rewards Program, we may collect:

  • Name, email address, and date of birth (if provided)

  • Account login credentials or social media logins (if used to sign up)

  • Purchase history and transaction details to calculate rewards points

  • Preferences, communication choices, and interactions with rewards offers

  • Device and usage information (via cookies or similar technologies) for analytics and personalization.

We use your information to:

  • Track your earned points, tier status, and reward redemptions

  • Personalize your experience and recommend products or offers

  • Send program‑related updates, reward reminders, and promotional emails (where legally permitted)

  • Administer surveys, promotions, or exclusive offers for members

  • Analyze engagement and improve our loyalty program

  • Third‑Party Rewards Platform (Okendo)

Our Rewards Program is powered by Okendo, a third‑party provider that assists in managing points, tracking redemptions, and sending relevant communications.

We share necessary information with Okendo solely for the purpose of operating the Rewards Program.

Okendo processes this data under strict confidentiality and data protection standards.

For more information, please review Okendo’s Privacy Policy

.

User Rights

You have the right to:

  • Access, correct, or delete your Rewards Program data

  • Opt out of marketing emails or withdraw from the program at any time

  • Request deletion of your entire rewards account and associated data

  • To exercise these rights, contact us at info@madebymary.com

  • If you withdraw or delete your rewards data, you forfeit unused points or rewards.

Cookies and Tracking

When you participate in the Rewards Program, we and our partners (including Okendo) may use cookies, pixels, or similar technologies to:

  • Track reward point accrual and redemption activity

  • Remember login sessions and user preferences

  • Measure engagement with loyalty offers and communications

You can manage cookie preferences through your browser settings or visit our “Cookies” section for more information on opting out.

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least 18 years of age, or that you are the age of majority in your state or province of residence and you have given us your consent. We do not knowingly collect personal data from children under 18. If we become aware that a minor has registered without consent, we will delete that information promptly.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Customer Service Department:

Made By Mary
Privacy Compliance Officer
753 W Honda Park Dr. Bluffdale, UT 84065